Brett Snyder runs the very popular CrankyFlier.com, an 11-year old aviation industry blog with a loyal and devoted following. Brett shares with Mark how he got his start in the travel industry *in middle school*, some of his adventures in the air, and his top tips for fliers when their travels don't go exactly as planned. As a bonus, Brett brings us some breaking news - the date of his next Dorkfest at LAX.